Some patients may not want to receive communications. You can unsubscribe the patient from receiving all future messages directly from the platform.
Step by step guide
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Navigate to Patients page situated on the sidebar at the left of the screen. Go to the patient’s profile by searching for the patient’s name, externalID or contact details.
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Click on the Patient
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Click on Edit Profile (top right hand side of the screen)
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At the bottom of the screen pop-up, you can change Patient Communications to OFF and Save.
