---
title: Unsubscribe patients from future communications
description: FollowApp Care Ltd
---

[Skip to content](https://help.followapp.care/kb/unsubscribe-patients-from-future-communications#main-content)

English - United Kingdom

Show submenu for translations

![FollowApp.Care](https://help.followapp.care/hs-fs/hubfs/FollowApp-Logo.png?width=220&height=60&name=FollowApp-Logo.png)

Open main navigation

Close main navigation

- English - United Kingdom
  
  Show submenu for translations
- Contact us

 Contact us

 How can we help you?

- There are no suggestions because the search field is empty.

1. [FollowApp Care Ltd](https://help.followapp.care/kb?hsLang=en-gb)
2. [Using FollowApp](https://help.followapp.care/kb/using-followapp?hsLang=en-gb)
3. [Managing Patient Communications](https://help.followapp.care/kb/using-followapp?hsLang=en-gb#managing-patient-communications)

23 September 2024

# Unsubscribe patients from future communications

Some patients may not want to receive communications. You can unsubscribe the patient from receiving all future messages directly from the platform.

**Step by step guide**

- Navigate to **Patients** page situated on the sidebar at the left of the screen. Go to the patient’s profile by searching for the patient’s name, externalID or contact details.
- Click on the Patient
- Click on Edit Profile (top right hand side of the screen)
- At the bottom of the screen pop-up, you can change Patient Communications to **OFF** and Save.

![](https://s3-eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/101058625371/original/-UHAlbRtGuN4czAVmtNyyHJdyTp1IeMzXA.png?1674664309)

- [Getting started](https://help.followapp.care/kb/getting-started?hsLang=en-gb#main-content)

    - [Getting Started with Follow App](https://help.followapp.care/kb/getting-started?hsLang=en-gb#getting-started-with-follow-app)
- [Using FollowApp](https://help.followapp.care/kb/using-followapp?hsLang=en-gb#main-content)

    - [Managing Patient Responses](https://help.followapp.care/kb/using-followapp?hsLang=en-gb#managing-patient-responses)
    - [Managing Patient Communications](https://help.followapp.care/kb/using-followapp?hsLang=en-gb#managing-patient-communications)
    - [Reporting](https://help.followapp.care/kb/using-followapp?hsLang=en-gb#reporting)
- [User Management](https://help.followapp.care/kb/user-management?hsLang=en-gb)
- [FollowApp Updates](https://help.followapp.care/kb/followapp-updates?hsLang=en-gb)

[![FollowApp.Care](https://help.followapp.care/hs-fs/hubfs/FollowApp-Logo.png?width=220&height=60&name=FollowApp-Logo.png "FollowApp.Care")](https://www.followapp.care/)

<https://www.facebook.com/> <https://www.twitter.com/> <https://www.instagram.com/> <https://podcasts.apple.com/> [mailto:info@email.com](mailto:info@email.com)

Copyright © 2024, FollowApp.care