Read Our Product Updates
🚀 Boost practice income by generating new leads for your treatments & services
FollowApp already generates new business for dental practices by:
- encouraging patients to leave positive online reviews (improving online reputation)
- by enabling re-booking (so a re-booking opportunity never slips by again)
But we've always known that more was to come.... And now you can also generate new leads for any treatments or services you offer!
Whatever you sell, whether it's Dental Plans, Clear Aligners, Whitening services, or another treatment/service, FollowApp has done the hard work to fine-tuned a patient experience which generates those leads while keeping patient satisfaction high.
New leads can be managed and actioned through the FollowApp web application, or can be automatically sent to your CRM where you already manage leads. We already have an integration with Boxly, and there are more to come.
If you're interested in boosting your income, please speak to us about getting set up with lead generation.
🔎 Activate long-form feedback to learn more from your patients
FollowApp has always kept patient interactions brief, to keep patient satisfaction and response rate high. However, our analysis has shown that some patients are willing to provide a deeper level of feedback.
By enabling long-form feedback, patients can do just that and generate insight which helps you run your practice better.
Head from patients about:
- Practice cleanliness
- Feedback on reception interactions
- and more...
Asked in the right way, up to 50% of your patients will respond to the long-form feedback, bringing the patient voice into your day-to-dat operational decision making. And for those patients without the willing; they simply skip it all.
If you're interested in learning more from your patients, talk to us about activating long-form feedback in your practice.
❤️ All built on an ever improving patient experience
We've been releasing the latest version of our patient interface. This again improves the patient experience. We see this as an essential when aiming to be the world best post-appointment patient communications platform!
At the heart of our decision making is that communications should look and feel like they come from you. This is why our html email messages and interface can now display your logo and represent your brand delivering a seamless patient journey.
Please reach out if you want to hear more about the patient experience. Or if you have your own ideas, we'd love to hear from you.