If your practice is sending feedback surveys to your patients through FollowApp, there are 2 ways to easily see all the feedback responses generated through these surveys.

  1. In the 'Analytics' tab, you can find a list of all patient feedback with the relevant details - Patient name, feedback score, practitioner, centre, the date of submission, and finally the associated feedback comment. From here, you can also press the 'Export Comments' button to generate an excel sheet with all of the responses.

2. In the 'Analytics' tab, if you navigate to the 'Reports' section, you're able to generate a report containing all of the feedback responses submitted by your patients. **Note: you're only able to export up to 30 days worth of responses. Please keep this in mind when selecting the Date Range.

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