Leaving a note on a patient’s health check-in response can be useful for your practice to document important information. For example, you could leave a note saying that the patient was contacted via phone call and what the result of that call was, or you could leave a note with information about the patient’s prescription.
Step by step guide
Find a patient’s response via the Alerts page, or a patient’s profile page
In the right hand side of the screen, you will notice that there is a ‘+’ icon in the top right of the patient’s response
Clicking this icon will open a pop-up allowing you to enter a note
When you’ve finished writing your note in the text box, click ‘Post’ to save this note
You are able to review previous notes by clicking on that same icon, which will now have a number indicating how many notes have been left on that particular patient response. Notes are only visible to members of your staff with FollowApp access.