Creating your account is the first step to getting started. This video will guide you through the process, and there are step-by-step instructions below to ensure you do not run into any issues accessing the platform for the first time:

Step by step guide

  1. The first thing you will receive from FollowApp is a Create Your Account Email with a link to set up your password. The email sender will be, please check your Spam folder if you don't see email in your inbox.

  2. Your username will simply be the email address that this email was sent to.

  3. When you click the ‘Complete account setup’ button, you will be brought to another webpage and you will be prompted to create a password (please keep in mind the password requirements laid out above the password fields!).

  4. When you’ve decided on a password, click on ‘Update’.

  5. If your password is accepted, you will see a button appear that says ‘Go to Login Page’.

  6. Clicking that button will take you to the platform sign-in page (TIP: Bookmark this page before logging in for easy access later on!).

  7. Enter your email address and click ‘Next’.

  8. Enter your password and click ‘Sign in’.

Note: The ‘Complete account setup’ link expires after 30 days of being sent.

To receive a new invite you can ask a member of your organization to Resend you a Welcome Email or contact FollowApp support.

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